OVERVIEW

This website is operated by Harvest Letterpress & Design. Throughout the site, the terms “we”, “us” and “our” refer to Harvest Letterpress & Design. Harvest Letterpress & Design offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
 

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

OWNERSHIP / COPYRIGHT

All designs on this site are the sole property of Harvest Letterpress & Design and are covered by copyright. They may not be reproduced in any way without our permission in writing. Any breach of copyright will be pursued. 

We strictly do not disclose the names of the fonts or any other design elements/names we use under any circumstances. This is to protect our intellectual property and future print revenue.

The client may not redistribute or reproduce part or all of any artwork supplied to the client in any form.

LOSS & DAMAGE

We are not responsible for any loss or damage in transit once the order has been dispatched. We will take the utmost of care to ensure safe and appropriate packaging and delivery methods are used.

You will be supplied with a courier tracking number on the day that your package is collected from our studio so you can track your goods from door to door.

CANCELLATIONS & REFUNDS

Since we are a service based business, all of our products are made to order. Once we have received your order and payment, the work then commences; therefore we can not offer refunds. Please be 100% certain before placing your order.

To ensure that you are certain before placing an order, we recommend you order a sample pack where you are able to see the high quality and craftsmanship of our designs in a tangible form. 


CUSTOM BOOKINGS

All custom enquiry forms are responded to with a personalised quote. In order for any work to commence, including any design work, a 50% upfront and non-refundable deposit is due. The remaining payment is due once all the work is completed, BEFORE the order is posted out. (Request photos of proof if this has not been discussed). Postage fees are added to the second half of the payment based on size and weight of the order.

DESIGN PROOFS

Once we have received your payment and signed Terms and Conditions, we will be in touch with you so we can gather your wording, envelope and ink colours for your order.

Please carefully consider your wording and thoroughly and proof read before submitting your form to us, as this is the wording we will use for your design.

Included in your order are three rounds of digital proofs. We will design your first proof with your wording exactly as specified in your order.

You then have two further proofs shall you require revisions to your design. We can happily make changes to your ink colour and copy.

Fonts, layout and design elements cannot be changed unless discussed prior to placing your order.

Additional revisions to your design, or layout adjustments will be invoiced and charged at $70 per proof. This must be paid before further proofs are provided to you.

ORDERS

Please ensure the email address you provide to us is correct. This is the address we will send your artwork proofs to.

Please ensure you have ordered the correct quantity and allocated for extras. We suggest ordering 10 spares, for any last minute additions to your guest list and keepsakes. We can not add to your order once committed to print.

We are unable to commence production of your order until we have received your signed proof of the artwork for your order.

 

TURNAROUND TIMES

Please read over our time lines and ensure you allow adequate time for us to design and print your order.

You will receive your first proof within 5 business days of us receiving your completed form.

Please factor in extra time for second round revisions. Keep in mind that design revisions and/or delays in feedback will effect the turnaround time of your order.

Once you have approved your design, the turnaround time for letterpress  printing is 3-4 weeks PLUS SHIPPING

We always do our best to deliver within these timeframes, but please note that custom or complex orders may take longer. 

 

STOCK AVAILABILITY

We cannot guarantee that all paper and envelope options displayed on our website will be available at the time of your order, particularly during peak wedding season. In the event that your paper and/or envelope selection is unavailable we will suggest a suitable alternative.

 

PROOF MISTAKES

Please check your proofs carefully as responsibility for accuracy rests with you, the client.

We will not be held responsible for any spelling or grammatical errors after the proof has been approved by you, the client.

If you find an error on your prints please notify us immediately. Client errors can be reprinted at an additional fee. Payment for the redesign, reprint and delivery of the item must be paid in full before artwork will begin.

Reprints due to client error will be placed in our printing queue and will not be prioritised over existing jobs.

If the print you receive differs from what was approved by you, we will cover the cost of reprinting and delivering the item with the error to you as a priority.

  

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.